Shipping policy
📦 Shipping Policy
⏳ PROCESSING TIME
All AURIA items are made via pre-order.
- Processing time: 2–4 weeks (may vary)
- Orders are not shipped immediately after purchase
- You will receive tracking once your order ships
By placing an order, you agree to this processing timeframe.
🚚 SHIPPING TIME
After processing, shipping typically takes:
- U.S.: 2–5 business days
- International: 7–14 business days
Shipping times may vary depending on carrier and location.
📍 SHIPPING ADDRESS
Customers are responsible for entering the correct shipping address at checkout.
- We are not responsible for orders shipped to incorrect addresses
- Address changes are not guaranteed once an order is placed
📦 LOST OR STOLEN PACKAGES
Once your order has shipped, AURIA is not responsible for:
- Lost packages
- Stolen packages
- Delivery issues caused by the carrier
Please contact the shipping carrier directly for assistance.
🚫 DELAYS
Delays may occur due to:
- High order volume
- Carrier issues
- Holidays or weather conditions
These delays are outside of our control.
🌍 INTERNATIONAL ORDERS
International customers are responsible for:
- Customs fees
- Import taxes
- Duties required by their country
💡 AGREEMENT
By placing an order, you agree to this Shipping Policy and understand all items are made-to-order.